Privacy Policy

Last updated: March 2025

1. Information We Collect

We collect information that you provide directly to us when you:

  • Create an account on our website
  • Place an order for products
  • Contact us through our contact form
  • Subscribe to our newsletter
  • Participate in surveys or promotions

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Send you marketing communications (with your consent)
  • Improve our website and customer service
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, such as payment processors and shipping companies. These parties are obligated to keep your information confidential.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can disable cookies in your browser settings, though this may limit some website features.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent at any time

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Kageshwori Manohara Municipality, Kathmandu, Nepal
Phone: 01-4910660, 9851057768
Email: starrugsnep@gmail.com